DIGIEDITIONS - Frequently Asked Questions

You're sure to have a few questions about our product. So we created this quick list of DIGIEDITIONS questions to help. Got a question that's not here? Contact us and we'll provide an answer... right away!


Will my readers need to download special software to view a DIGIEDITIONS Digital Edition?

No... DIGIEDITIONS Digital Editions are streamed to the reader in much the same way as web pages are viewed. Macromedia Flash is required, although this is already installed in 95% of computers. If you do not already have Macromedia Flash, it is available to download for free. DIGIEDITIONS Digital Editions are designed to be universally available. Corporate networks frequently block users downloading specialist software and DIGIEDITIONS Digital Editions avoids this problem.

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Are there any limits to the size of the Free No Obligation Preview Edition I can have?

No, we'll produce your entire publication, regardless of size, so you can see the quality and benefits of a DIGIEDITIONS Digital Edition.

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Is there a limit to how long I can keep my Free Preview Edition?

The preview edition will be available to you for a whole week to allow you to discuss your DIGIEDITIONS Digital Edition internally, show any external advertisers and make a decision on whether you would like it to go live.

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Can I change/amend my DIGIEDITIONS Digital Edition once it goes live?

Yes, we will simply charge per page for each page that we amend. No full re-print charges, no paper waste, no fuss.

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Why do you host my DIGIEDITIONS Digital Edition?

We host your publications to ensure maximum security with our global server network, the Limelight Content Delivery Network. We also leverage Limelight's global network of backbone servers to ensure that your content is not exposed to a single point of failure, meaning 100% up-time, support and security for your digital editions 24 hours a day, seven days a week.

The statistics-reporting package will not operate outside our system. Gathering data for the statistics package requires feedback to our servers from wherever the digital edition is read in the world.

We cannot guarantee security, page delivery speeds and up-time if our digital editions are not hosted by ourselves. There's also a risk of crashing smaller servers if your publication receives a large volume of traffic. In addition, the software is upgraded from time to time. This is a seamless operation on our servers but potentially problematic if hosting is outside of our control.

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How do I access the statistics of my DIGIEDITIONS Digital Edition?

Once your publication goes live, we will send you a link to the statistics package, with your unique login and password details. You'll then be able to access your DIGIEDITIONS Digital Edition statistics over the Internet, anywhere and at any time. A personal dashboard feature allows you choose your most commonly used statistics for immediate display.

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Can DIGIEDITIONS Digital Editions be included in ABC and BPA circulation figures?

Yes, since December 2006, digital editions have been included in ABC circulation figures. Click here to read the official ABC rule manual. Also, the BPA Worldwide Consumer Magazine Rules have been amended, allowing digital editions to be included in BPA circulation figures. Click here to read the amended BPA Business Publication Rules.

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Contact our Account Managers if you have any queries or questions

Telephone: 01353 666292

Latest Project

324 digital local business DIGIPAGES directories that cover every postcode in the UK.

Visit www.digipages.co.uk